Privacy Statement for MindDr

Effective Date: 01-12-2024

At MindDr, we respect your privacy and are committed to safeguarding the limited data we process. This statement outlines how we collect, use, and protect your information when you use our app on iOS or Android or visit our website.

  1. Information We Collect

We collect minimal data, with a strong emphasis on protecting your privacy. The following information may be processed:

  1. Health Questionnaire Data
    • Responses to the GAD-7, PHQ-9, and WSAS questionnaires. These responses are analysed to generate your personalised report and are stored locally on your device. We do not have access to this information.
  2. Optional Personal Information
    • If you choose to enter your name, it will be used solely for:
      • Displaying it on your personalised report.
      • Sending the report to you via email (if requested).
    • This information is stored locally on your device and is not shared with us.
  3. Anonymised Data
    • Non-identifiable usage data, such as the time and date of app use, general location (city-level, if enabled), and codes generated for payment, may be collected to improve app functionality. This data cannot be linked back to you personally.
  4. Payment Information
    • When purchasing a report, payment information is processed securely via Stripe, our payment processor. We do not store your card details.
  1. How We Use Your Information
  • To generate your personalised report based on your responses to the questionnaires.
  • To display your name on the report (if provided).
  • To email the report to you (if you request this feature).
  • To process payments securely through Stripe.
  1. Data Storage and Security

We prioritise the security of your data by implementing the following measures:

  • Local Data Storage: All health-related data, names, and reports are stored locally on your device and are not accessible to us.
  • Anonymised Analytics: Any data we process for improving app performance is anonymised and cannot identify you.
  • Payment Security: Stripe processes payment details securely, ensuring PCI DSS compliance.
  1. Data Sharing

Your data is not shared with any third parties except:

  • Stripe: For secure payment processing when purchasing a report. Stripe handles your card details, and we do not have access to them.
  • Legal Obligations: If required by law, anonymised data may be shared with relevant authorities.
  1. Your Rights

Since we do not collect or store your personal data, there is no centralised record for you to access or delete. However, you control your data stored locally on your device. If you uninstall the app, all stored data, including questionnaire responses and reports, will be permanently deleted.

  1. Children’s Privacy

This app is not intended for users under 16 years old. We do not knowingly collect any data from children.

  1. Updates to This Privacy Statement

We may update this Privacy Statement to reflect changes to the app or legal requirements. Any updates will be communicated via the app. We encourage you to review this statement periodically.

  1. Contact Us

If you have questions or concerns about this Privacy Statement, you can contact us at:

  • Email: [Insert Contact Email]
  • Address: [Insert Company Address]

By using MindDr, you acknowledge and accept the practices described in this Privacy Statement. Thank you for trusting us with your emotional well-being.

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Privacy Statement for MindDr

Effective Date: [Insert Date]

At MindDr, we are dedicated to protecting your privacy and maintaining the confidentiality of your information. Our app is designed to respect your personal data and operate in a manner that ensures transparency, security, and user control. This statement explains in detail how we handle the limited data processed when you use our app or website.

  1. Information We Collect

We only collect information that is strictly necessary to provide our services, and we do so in the following ways:

Health Questionnaire Data

  • The app allows you to answer GAD-7, PHQ-9, and WSAS questionnaires.
  • Your responses are used solely to generate a personalised report on your emotional well-being.
  • All questionnaire data is stored locally on your device and is never transmitted to or stored on our servers.

Optional Personal Information

  • You may choose to enter your name for a customised experience. This name is used to:
    • Personalise your report by displaying your name on it.
    • Send the report to your email if you request it.
  • This information is stored locally on your device and is not accessible to us.

Anonymised Usage Data

  • Non-personal, anonymised data may be collected to improve the app’s performance and functionality. This includes:
    • General location (e.g., city-level, if location services are enabled).
    • Time and date of app usage.
    • Unique codes associated with the app’s features or transactions.
  • This data is completely de-identified and cannot be linked to you.

Payment Information

  • Payments for detailed reports are securely processed through Stripe, a trusted third-party payment processor.
  • We do not store or access your card details; Stripe handles all sensitive payment data in compliance with PCI DSS standards.
  1. How We Use Your Information

We use the data you provide for the following purposes:

  1. To Generate Reports
    • Your responses to the health questionnaires are analysed locally on your device to create a detailed report on your emotional well-being.
  2. To Personalise Reports
    • If you enter your name, it will appear on your report and in any emails sent to you (if requested).
  3. To Improve App Functionality
    • Anonymised data helps us understand usage patterns and improve user experience.
  4. To Process Payments
    • Payment information is processed securely via Stripe to enable the purchase of reports or additional features.
  1. Data Storage and Security

We have designed the app to minimise data processing and ensure the security of your information:

  1. Local Data Storage
    • All health data, questionnaire responses, and personal information are stored only on your device. We do not have access to this data.
  2. Encryption and Security Protocols
    • Any data transmitted for optional features (e.g., sending reports via email) is encrypted.
    • Payment transactions are handled via Stripe’s secure platform, ensuring compliance with the highest security standards.
  3. Anonymised Data Analytics
    • Any anonymised data collected for analytics purposes is de-identified and cannot be used to identify or track you.

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  1. Data Sharing

Your data is not shared with any third parties, except under the following limited circumstances:

  1. Payment Processing
    • When you purchase a report, your payment information is securely processed by Stripe, a PCI DSS-compliant payment processor. We do not store or access your card details.
  2. Legal Compliance
    • If we are legally required to disclose anonymised data to comply with regulations or a lawful request, we will do so while maintaining the confidentiality of your personal information.
  1. Your Data, Your Control

We believe in empowering you to control your data. Here’s how you can manage it:

  1. Local Storage
    • All data, including questionnaire responses and personalised reports, is stored only on your device. You have full control over this data and can delete it by removing it manually or uninstalling the app.
  2. No Centralised Storage
    • Since we do not store your personal or health data on our servers, there is no centralised repository for you to access or request deletion from us.
  3. Data Erasure
    • Deleting the app from your device will permanently erase all locally stored data.
  1. Children’s Privacy

This app is not intended for users under 16 years old. We do not knowingly collect, process, or store any data from children. If we discover that such data has been provided, it will be promptly deleted.

  1. Updates to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our app, legal requirements, or industry practices. All updates will be communicated through the app. We encourage you to review this statement periodically to stay informed about how we protect your privacy.

  1. Contact Us

If you have any questions or concerns about this Privacy Statement or how we handle your data, please get in touch with us:

  • Email: ask@minddr.co.uk